Privacy Policy
  • Privacy Policy

     

    These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and Davy Flooring Limited in connection with this site.

    You should understand that by viewing and using this site and/or placing an order, you accept the following terms and conditions

    Davy Flooring Limited is committed to ensuring that your privacy is protected. All information provided on this website by which you can be identified will only be used in accordance with this privacy statement.

    The owner of this web site is Ollivier Davy Flooring Centre Limited whose registered office address is:

    La Motte Street
    St Helier
    Jersey
    Channel Islands
    JE4 3SA

    Company Registered in Jersey number 100306


    Personal Information

    You undertake that all details you provide to Davy Flooring Limited for the purpose of purchasing a product or a service are correct. If there are any changes to the details supplied by you it is your responsibility to inform Davy Flooring Limited.


    What we collect


    We may collect the following information:

    · Name and Address
    · Contact information including email address and telephone number.
    · Demographic information such as postcode and country
    · Other information relevant to customer surveys and/or offers

    You can browse our website freely without providing any of the personal information above, however, we request this information from you for all website enquiries and to place an order online in order to understand your needs and provide you with a product/service and also for some of all of the following reasons:


    · Internal record keeping.
    · We may use your comments to improve our products and services.
    · We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
    · From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.


    Security


    We are committed to ensuring that your information is secure.
    Davy Flooring Limited is registered with the Jersey Data Protection Registrar.

    In order to prevent unauthorized access or disclosure, we have put in place a secure online form to collect your information online.

    Any payment processed on Davy Flooring Limited website are handled externally by Paypal and we do not collect, handle or store any of your credit/debit card details in relation to the order made.


    Cookies


    A cookie is a small file placed on your computer's hard drive. The file helps analyze web traffic or lets you know when you visit a particular site.

    Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used and monitor repeat visits.

    This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Cookies are perfectly safe, and are in no way able to harm your computer. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.


    Links to other websites


    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

    You should exercise caution and look at the privacy statement applicable to the website in question.


    Controlling your personal information


    You may choose to restrict the collection or use of your personal information in the following ways:

    · whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    · if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

    We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Jersey Data Protection Act 2005 (http://www.dataprotection.gov.je).

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


    Cancellation of order


    We can accept order cancellations by email before the product is dispatched to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephoning : 01534 519 595 during normal office hours (British Time).

    If you have already received your product, a refund can be made within 7 days providing all products purchased are returned in their original packaging with no damages. Davy Flooring Limited will then refund you the purchase price of the goods.

    Once Davy Flooring Limited receives notification from you that you wish to withdraw from the contract (in accordance with these terms), any sum debited to Davy Flooring Limited from your credit card in relation to your order will be re-credited to that credit card account as soon as possible, and in any event within 30 days of your order.

    Your statutory rights are not affected. All other refunds will be given at the discretion of the Company Management.

    Liability :

    This Liability section applies only to the extent permitted by law. For the avoidance of doubt, Davy Flooring Limited do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Davy Flooring Limited negligence or wilful default, or that of Davy Flooring Limited employees, agents or subcontractors or (b) fraudulent misrepresentation.

    Davy Flooring Limited does not accept liability for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services. Davy Flooring Limited will do its best to correct errors and omissions as quickly as practicable after being notified of them.

    TO THE FULLEST EXTENT PERMITTED BY LAW, Davy Flooring LIMITED IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Davy Flooring LIMITED DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT.

    Davy Flooring Limited do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Davy Flooring Limited website or for any products or services purchased from Davy Flooring Limited.
    Davy Flooring Limited will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.

    Disclaimer :

    Davy Flooring maintain the information on this website as accurately as possible. If errors are brought to our attention, we will give our immediate attention to the matter. However we accept no responsibility or liability in regard to information given on this site.

    This website is not intended to specific addresses, country and circumstances of any particular individual or entity. It is not necessarily comprehensive, complete accurate or up to date. There are links to external sites over which Davy Flooring Limited have no control and for which we assume no responsibility.

    Miscellaneous :

    Davy Flooring Limited may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15th March 2012.

    These terms and conditions shall apply to any order placed with Davy Flooring Limited. They shall supersede any and all other conditions, understandings, commitments, agreements or representations relating to your purchase, whether oral or in writing, and contain the entire agreement between Davy Flooring Limited and you relating to your purchase.

    Davy Flooring Limited advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Davy Flooring Limited.